Park Lane New York Hotel, New York City

The hotel offers large rooms by New York standards, but some were in poor repair, prompting a room change and a refunded resort credit. Having coffee makers in rooms would be a nice touch. The service was generally accommodating, though some staff members were not as friendly as expected. The location is convenient for appointments and sightseeing, being close to Central Park and within walking distance of Times Square. The dining experience had its drawbacks in terms of cost and quality.

The hotel rooms had a smell of drains or plumbing emanating from the bathroom, and they are pricey for what you get; however, they offer huge windows with views of the park and passing carriages. The overall stay was tainted by the unpleasant odor resembling old dirty socks, making it difficult to spend time in the room.

The hotel rooms were spacious but in need of a modern shower, and the street noise made it hard to sleep. A refurbishment is necessary for a better stay experience. The location is perfect, right at the entrance of the park in Manhattan, and the service was a mix of pleasant professionalism and unfriendliness. The dining options were limited and expensive. Overall, it offers a great location but lacks in room comfort and service quality.

I had a pleasant stay at the hotel with clean and comfy rooms and super friendly staff. The location is superb, offering stunning views of Central Park, although the dining options were a bit expensive. The facilities were well-maintained and enjoyable.

I was really pleased with my stay at the hotel. The rooms were comfy and clean, and we even got a park view, which was a nice touch. The bed was so comfortable, and they were ready for us to check in early, a great perk. However, I did find that the towels, robe, and pillows were set up for only one guest, which was a bit of a letdown.

I was pleasantly surprised by the room size given the prime location on Central Park South in Manhattan. Although not prepared for my specific request for two adults and a child, the room was beautiful, very comfortable, and clean, albeit slightly dated. The service was top-notch, with all staff being incredibly helpful and polite. The location, right in front of Central Park on iconic Central Park South, was fantastic, and having a subway stop across the street was super convenient. The dining experience, while overpriced, was fine, but I felt it could have been better. The facilities were great overall.

I had a mixed experience at this hotel. The rooms were nice, clean, and comfortable with a view of Central Park, but the customer service was lacking. The location, however, was the standout feature of the property.

I had a mixed experience at this hotel. The room was super clean and very quiet, but it felt outdated and lacked amenities for the high price. The service was a hit-or-miss, with some staff outstanding while others were rude. The location was perfect for accessing attractions, but some facilities seemed neglected. The dining options were decent but overpriced.

I absolutely loved my stay at this hotel! The rooms were so comfortable and clean, and the park view was just lovely. The service was incredibly caring and even entertaining at times. The location was superb, allowing me to easily walk to my favorite restaurants and museums. The dining experience was amazing, a perfect way to start a busy day in the city. Overall, a fantastic experience with just a few minor disappointments here and there.

The hotel offers spotless clean rooms with amazing views and super friendly staff. However, there might be delays in providing basic amenities like shower gel. The location is fantastic with a view of Central Park, though there is an extra daily charge to consider. Dining options are nice but pricey. Overall, a clean and comfortable stay with welcoming service.